Shipping Policy
1. Overview:
This shipping policy provides information about the shipping options and related processes offered by [STONE PANEL SANAYİ VE TİCARET LİMİTED ŞİRKETİ].
2. Shipping Methods:
Warehouse or Trucking Shipping: Estimated delivery time (may vary depending on the province and district) is 3-5 business days.
The shipping and driver contact information will be shared with you on the day the goods are shipped.
3. Shipping Costs:
Shipping costs vary depending on the province and district to which the goods are shipped and the volume. Please request a price quote by specifying the province and district to which your order will be shipped, the distance from the center, etc.
4. Order Processing:
Orders are usually processed within 1-2 business days.
Processed orders cannot be canceled or changed.
5. Delivery:
Make sure your delivery address is correct and complete.
A signature may be required upon delivery.
6. Tracking Information:
Once the shipment process begins, the tracking number and relevant information will be provided via email.
7. International Shipping:
Customs, taxes, and other fees for international shipments are the responsibility of the recipient.
Delivery times may vary depending on customs procedures.
8. Returns and Exchanges:
For returns or exchanges of incorrect or damaged products, please visit our [Return Policy] section.
9. Customer Service:
If you have any questions or concerns regarding your shipment, please contact us via [customer service contact information].
